Data protection

Data controller

The controller of the personal data collected through this website is Nuevo Aspecto SL, with tax ID B93498871 and registered address at C. Cervantes, 8, 1ª - OFICINA 1 - 3, Málaga-Este, 29016 Málaga, Spain. For any matter relating to data protection you may contact us at info@nuevo-aspecto.com or by phone at +34 600 000 000.

Data we process

We process the identifying and contact data that the user voluntarily provides through the site forms (name, phone, email and, where applicable, the property address or the content of the message), as well as the data arising from the communication maintained with us.

Purposes of processing

The data is processed for the following purposes: to respond to information requests received; to manage the arrangement of property visits; to process purchase, sale or rental offers; and to maintain the communication necessary to provide our real estate brokerage services.

Legal basis

The legal basis for the processing is the consent of the data subject, given by submitting the form and accepting this policy, as well as the application of pre-contractual measures requested by the user. In certain cases, the processing may be based on compliance with legal obligations.

Retention periods

The data will be kept for as long as necessary to handle the request and manage the relationship with the user and, once concluded, for the periods required by applicable law to address possible liabilities. Once those purposes and periods have been fulfilled, the data will be deleted applying appropriate security measures.

Recipients

Data will not be shared with third parties except by legal obligation or when the transfer is essential for the provision of the requested service (for example, agencies or service providers acting as data processors with appropriate safeguards). No international data transfers are carried out.

Rights of the data subject

The user has the right to obtain confirmation as to whether or not we are processing their personal data and, where applicable, to access it. They may also exercise the rights of rectification of inaccurate data, erasure, objection to processing, restriction of processing and portability of their data, as well as to withdraw the consent given at any time without affecting the lawfulness of the previous processing.

How to exercise your rights

To exercise these rights, the user may send a written communication to info@nuevo-aspecto.com, indicating the right they wish to exercise and attaching a copy of a document proving their identity. If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Security measures

Nuevo Aspecto SL has adopted the technical and organisational measures necessary to guarantee the security of personal data and prevent its alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of the data and the risks to which it is exposed.

Changes to the privacy policy

This policy may be updated to adapt to legislative or other developments. Users are advised to review it periodically each time they provide their data through the site.